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TheClosetPoint provides a curated selection of men’s, women’s, and kids’ clothing, combining modern styles, quality materials, and a smooth online shopping experience.
Returns + Exchanges
Exchanges & Refunds Policy
Thank you for shopping at TheClosetPoint. We always strive to provide you with the best shopping experience. If for any reason you are not completely satisfied with your purchase, we are here to help.
You may request an exchange or refund within 3 calendar days from the date of delivery by submitting your request through our return form.
Return / Exchange requests must be submitted using the official form provided by our store.
Eligibility for Exchange or Refund
To be eligible for an exchange or refund, the following conditions must be met:
- The item must be unused, in its original condition, and returned in the original packaging.
- Once your request is approved, the exchange or refund will be processed within 5 business days.
Important Notes
- Shipping fees are non-refundable.
- A 75 EGP handling fee will be deducted from the refund amount or charged in case of an exchange.
- Boxers are non-refundable and cannot be exchanged due to hygiene and safety reasons.
By completing a purchase on TheClosetPoint, you agree to this Exchanges & Refunds Policy.